Legal & Policies

Terms, Privacy & Cookie Policy

We believe in transparency. These policies explain how GreySphere operates, what data we collect, and how we protect your information.

Last Updated: April 2026 Jurisdiction: Bangalore, Karnataka, India GreySphere Consulting
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Terms of Use
Privacy Policy
Cookie Policy
Contact Us
These policies were last updated in April 2026. We may update them from time to time — continued use of our website after any update constitutes acceptance of the revised terms.
Section 01
Terms of Use

Acceptance of Terms

By accessing and using the GreySphere website (greysphere.in), you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use this website. These terms apply to all visitors, users, and anyone who accesses the website.

About GreySphere

GreySphere is a consulting and marketing firm based in Bangalore, Karnataka, India. We provide business strategy, brand architecture, market research, and full-funnel marketing services to businesses and institutions. These Terms govern the use of our public website only — they do not constitute a service agreement or engagement contract of any kind.

No Engagement Without a Signed Agreement. Submitting a form, sending an email, or having a conversation with GreySphere does not constitute a service engagement, retainer, or partnership of any kind. No formal tie-up, consulting engagement, or marketing relationship is valid unless expressly confirmed through a signed written agreement between both parties. All commercial terms — including scope of work, deliverables, timelines, and responsibilities — are defined exclusively in those client-specific agreements.

Commercial Terms — Client Agreements

GreySphere's detailed commercial terms are not published on this website. The following are defined exclusively in individual client engagement contracts or partnership agreements:

  • Payment terms, invoicing schedules, and fee structures
  • Refund and cancellation policies
  • Service Level Agreements (SLAs) and delivery timelines
  • Scope of work, revisions, and deliverable ownership
  • Confidentiality and non-disclosure obligations
  • Partnership terms and referral arrangements

These terms are negotiated and agreed upon individually with each client and are not publicly disclosed.

Intellectual Property

All content on this website — including text, graphics, logos, visual design, service descriptions, frameworks, methodologies, and other materials — is the intellectual property of GreySphere and is protected under applicable Indian laws. You may not reproduce, distribute, modify, or create derivative works from any content on this website without prior written permission from GreySphere.

Referencing or citing GreySphere's publicly available content for informational purposes (with attribution) is permitted. Commercial use of any content is not permitted without a written licence agreement.

User Responsibilities

When using this website, you agree to:

  • Provide accurate information when submitting contact or inquiry forms
  • Not use the website for any unlawful, fraudulent, or misleading purpose
  • Not attempt to gain unauthorised access to any part of the website or its infrastructure
  • Not scrape, copy, or reproduce content from the website for commercial use
  • Not use automated tools to interact with the website without permission

Third-Party Links

This website may contain links to third-party websites for reference or convenience. GreySphere does not control, endorse, or accept responsibility for the content, privacy practices, or accuracy of any third-party website. Accessing any third-party link is at your own risk.

Limitation of Liability

This website and its content are provided on an "as is" and "as available" basis. GreySphere makes no warranties — express or implied — regarding the accuracy, completeness, or fitness for purpose of any information on this website.

To the fullest extent permitted by applicable law, GreySphere shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of, or inability to use, this website or its content. This includes, but is not limited to, loss of revenue, loss of data, or business interruption.

Liability for services rendered under an active client engagement is governed exclusively by the terms of the applicable client agreement — not by this website's Terms of Use.

Governing Law & Jurisdiction

These Terms of Use, and any disputes arising from or related to this website, shall be governed by and construed in accordance with the laws of India. Any legal proceedings shall be subject to the exclusive jurisdiction of the courts located in Bangalore, Karnataka, India.

Modifications to Terms

GreySphere reserves the right to update or modify these Terms of Use at any time without prior notice. Changes will be effective upon publication on this page. The date at the top of this page reflects when the terms were last updated. Continued use of the website following any changes constitutes your acceptance of the revised terms.

Section 02
Privacy Policy

At GreySphere, we take the privacy of individuals seriously. This Privacy Policy explains what personal information we collect when you visit our website or interact with us, how we use it, and what choices you have. This policy applies to information collected through this website only.

What Information We Collect

We collect information in two ways — information you provide directly, and information collected automatically through your use of the website.

Information You Provide:

  • Contact Form: Name, email address, phone number, and message content when you reach out through our contact page
  • Newsletter Sign-Up: Name and email address when you subscribe to our newsletter
  • Business Interest: Service interest category you select in the contact form (e.g. Consulting & Strategy, Marketing Execution)

Information Collected Automatically:

  • Usage Data: Pages visited, time spent on pages, referral sources, and general browsing behaviour on the website
  • Device & Browser Data: Browser type, operating system, screen resolution, and device category (desktop, mobile, tablet)
  • Approximate Location: Country or region-level location derived from your IP address (not precise location)
  • Analytics & Tracking Data: Collected via Google Analytics, Google Tag Manager, and Meta Pixel (see Cookie Policy below)

How We Use This Information

  • To respond to your enquiries and communicate about potential or active engagements
  • To send newsletters and updates to subscribers who have opted in
  • To understand how visitors use the website and improve the user experience
  • To run and optimise marketing campaigns, including retargeting ads (where permitted)
  • To maintain basic records of interest and communication for business purposes

Where Your Data Is Stored

Information submitted through our contact and newsletter forms is stored in Google Sheets, a product of Google LLC, which may process data on servers located outside India. By submitting a form on our website, you consent to this storage and processing.

Analytics and tracking data is processed by Google (Google Analytics, Google Tag Manager) and Meta Platforms Inc. (Meta Pixel), whose servers may also be located outside India. Their respective privacy policies govern how they handle this data.

Data Sharing

GreySphere does not sell, rent, or trade your personal information to any third party. We may share limited data in the following circumstances only:

  • Service Providers: Tools we use to operate the website (Google Workspace, Google Analytics, Meta Pixel) receive data only to the extent necessary for those tools to function
  • Legal Obligations: Where required by applicable Indian law or a valid court order
  • Business Transfers: In the event of a merger, acquisition, or sale of business assets, personal data may be transferred as part of that transaction with the same privacy protections applying

Data Retention

We retain contact form submissions for as long as they are relevant to an active or potential business relationship, typically no longer than 24 months unless there is an ongoing engagement. Newsletter subscriber data is retained until you unsubscribe. You may request deletion of your data at any time by emailing us.

Your Rights

You have the right to:

  • Request access to the personal information we hold about you
  • Request correction of any inaccurate information
  • Request deletion of your personal information from our records
  • Withdraw consent for newsletter communications at any time

To exercise any of these rights, please email us at contact@greysphere.in. We will respond within a reasonable timeframe.

Data Security

We take reasonable measures to protect personal information from unauthorised access, loss, or misuse. Our website is hosted on a secure static platform, and form submissions are transmitted using standard HTTPS encryption. However, no method of data transmission or storage is completely secure, and we cannot guarantee absolute security.

This Privacy Policy applies to data collected through this website only. Data collected during active client engagements is governed by the confidentiality and data handling clauses of the relevant client agreement.

Children's Privacy

This website is not directed at individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe a minor has submitted personal information through our website, please contact us and we will take steps to remove it.

Section 03
Cookie Policy

This Cookie Policy explains what cookies are, which cookies GreySphere uses on its website, why we use them, and what choices you have regarding cookie usage. This policy should be read alongside our Privacy Policy above.

What Are Cookies?

Cookies are small text files placed on your device by a website when you visit it. They allow the website (or third-party services the website uses) to remember certain information about your visit — such as which pages you viewed or whether you've visited before. Cookies are widely used and are essential to how most websites function.

What Cookies We Use

GreySphere uses cookies placed by the following tools. We do not use cookies for any purpose beyond what is described below.

Tool Provider Purpose Type
Google Analytics (GA4) Google LLC Measures website traffic, page views, session duration, referral sources, and user behaviour to help us understand how visitors interact with our website. Analytics
Google Tag Manager Google LLC Manages and deploys tracking scripts (including Google Analytics and other tags) without modifying website code directly. GTM itself does not set analytics cookies, but enables the tools that do. Functional
Meta Pixel
(Facebook / Instagram)
Meta Platforms Inc. Tracks website visitors to measure the effectiveness of our advertising on Facebook and Instagram, and to enable retargeting — showing our ads to people who have previously visited our website. Marketing

Cookie Categories

  • Analytics Cookies: Help us understand how visitors use our website. Data is aggregated and anonymised where possible. Used to improve website performance and content.
  • Marketing Cookies: Used to track visitors across websites for the purpose of displaying relevant advertisements. Data may be shared with advertising platforms (Meta) for campaign optimisation and retargeting.
  • Functional Cookies: Enable tag management systems like Google Tag Manager to operate correctly. These are necessary for our tracking infrastructure to function.

Data Processed by Third-Party Tools

The tools listed above are operated by third parties. By using our website, you may be subject to their data collection and processing as well. We encourage you to review their privacy policies:

  • Google Privacy Policy: policies.google.com/privacy
  • Meta Privacy Policy: facebook.com/privacy/policy

Your Cookie Choices

You have several options for controlling or limiting how cookies are used when you visit our website:

Browser Settings: Most browsers allow you to block or delete cookies through their settings. You can typically find these options under Privacy, Security, or Site Settings in your browser menu. Note that disabling cookies may affect how certain features of this website function.

  • Opt Out of Google Analytics: Install the Google Analytics Opt-out Browser Add-on
  • Opt Out of Meta Ads Tracking: Manage your ad preferences at facebook.com/ads/preferences
  • Industry Opt-Outs: Visit youronlinechoices.eu or optout.networkadvertising.org for broader advertising opt-outs

We do not currently display a cookie consent banner, as our website is a static informational site without user accounts or e-commerce. If you have concerns about cookie usage, you are welcome to contact us directly.

Section 04
Questions & Contact

If you have any questions, concerns, or requests relating to these terms, our privacy practices, or cookie usage, please reach out to us directly. We're happy to clarify anything on this page.

GreySphere Consulting
Bangalore, Karnataka, India
Email: contact@greysphere.in

For data-related requests (access, correction, or deletion of personal information), please email us with the subject line "Privacy Request" and we will respond within 14 business days.

These terms are not a substitute for legal advice. If your matter involves a dispute, contractual claim, or significant legal concern, we recommend consulting a qualified legal professional. All disputes are subject to the jurisdiction of courts in Bangalore, Karnataka, India.

Have a Business Enquiry?

These pages cover website terms. For service enquiries, partnerships, or anything business-related — talk to us directly.

Contact GreySphere